Posted 4 months ago

Great employment opportunities are here @Adeeba

KolkataOn-siteFull-time

AI Summary

Handles inbound customer calls to resolve technical issues with printers, routers, and email, and reports to a team lead.

About this role

Great employment opportunities are here @Adeeba

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Role: Customer ServiceExecutive/TechnicalSupportExecutive

Responsibilities:

Call Handling from Customers and resolving the issues.regarding printers, routers , email issues.
Supportingthe Query and do the needful.
Reporting to the team lead.
Proactive work to be done.

Criteria:

Any Graduate with Good communication & Excellent English Fluency.
10+2 Educated candidates can also apply
Experience with 1 year in International Voice will be add -on.
10-20% hike from last drawn salary
Work experience certificates are needed.
Age- 18-32 years,
Candidates who have experience in International BPO in inbound or outbound process is eligible

Rotational and Night Shifts.

Benefits:

1.Salary Fixed & will be on 1st of every month in salary account.

2.6 days working with rotational off

3.Salary Range : 1.35 Lakhs – 2.75Lakhs as per Experience + Incentives

4.Timings : 8:30 PM to 6:30 AM

5.24 Approved Paid leaves + Birthday leave

6.Attendance bonus

7.Loyality Bonus uptoRs.5000

8.Refferel Incentives

9.Daily Incentives+Spot Incentives

10.No Bond

11.Homely Environment + Supportive Seniors

12.Direct Company Payroll( This is not a consultancy ).

Address:

Adeeba e Services, Shaila Towers , 6th Floor , Room 603,

J1/16 EP & GP Block, SaltLake Sector 5 ,

Bus Stop : Webel Bhavan

Nearest landmark KFC Restraunt

Contact Person:Riti

Contact No.: 8777400703

Qualifications

NIL

Additional Information

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.