Posted 1 month ago

Head Coach & Community Manager - Gilbert, AZ

GilbertOn-site

AI Summary

Leads group fitness classes and coaches a team of coaches at a boutique fitness studio. Sets service standards, drives client acquisition, and handles day-to-day studio operations.

About this role

[solidcore] is looking for a Head Coach who is passionate about sharing the [solidcore] brand and workout. Reporting to the Area Manager, the Head Coach is responsible for various tasks that will not only support the Studio and its success, but also support [solidcore] as a company in our mission to be the fastest growing and most successful boutique fitness studio. The Head Coach is expected to role model all of the qualities and attributes of an exceptional coach – the Head Coach is expected to coach an average of ten (10) classes per week. Responsible for delivering a best in class experience, setting the standards for other coaches to aspire to. The Head Coach provides a high level of coach development, giving consistent feedback to their team with the ability to provide support in-studio throughout new coach trainings.

You will be responsible for:

Serving as the [solidcore] studio’s lead coach, maintaining a full schedule of 10 classes per week.

Serving as an example and setting the expectations for new and existing coaches.

Delivering a best-in-class fitness and customer service experience consistent with [solidcore] standards.

Meeting company utilization & retention expectations on both an individual level and for the studio as a whole.

Taking direction from the Area Manager to assist with day-to-day operations of the studio.

Lead outreach and marketing efforts as necessary to scout new clients and create long-term partnerships in the community.

Providing coach development to a team of coaches, delivering informal/formal feedback & assisting new coach trainings with in-person support.

Assisting as needed with responses to client requests and resolving concerns promptly and effectively.

Maintaining product knowledge for all studio retail operations, including class packages, current promotions, and apparel.

Executing routine operational tasks including, but not limited to ordering supplies, conducting inventory, and maintaining sales logs.

Ensuring the studio and equipment remain impeccable and fully-functioning at all times.

Other duties and projects as assigned and as needed.

What we need from you:

This is a permanent, exempt, full-time position with an expected 40 hours per week (including classes coached).

Flexible and variable availability including weekends & holidays with ability to accommodate coach training schedules & the fluctuating needs of the business.

Ability to lift / carry a minimum of 30 pounds.

Proficiency in g-Suite and MS office, specifically excel and google sheets.