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Posted 28 months ago

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Head of Engineering

LondonHybridFull-time

AI Summary

Head of Engineering leads hybrid teams across multiple locations, shapes technical strategy, and ensures delivery of scalable frontend/backend systems with a strong emphasis on the customer/agent experiences.

About this role

Termfront helps companies hire and retain diverse teams by eliminating bias in the most critical moments across the talent lifecycle. Termfront gives you the tools to build high-performing teams by attracting diverse talent and supporting their career growth.

Visa Sponsorship Available: Yes

Salary: £110,000 - £160,000

Kaluza wants to power a world where net-zero is within everyone’s reach, by building the platform that will accelerate a sustainable, affordable and resilient energy transition. It’s a huge challenge, but often the toughest problems are the most exciting to solve.

Since launching in 2019, Kaluza’s technology has been empowering some of the biggest energy suppliers to better serve millions of customers.

From revolutionising billing to smart electric vehicle charging, our real-time cloud platforms transform supplier operations, reducing cost to serve and boosting engagement. And most importantly, they enable suppliers' customers to drive decarbonisation with smart, low carbon technologies.

We have a strong flexible, hybrid working ethos, we aim to be as flexible as possible to balance work with life. Teams can choose how and where to work, whether it’s from one of our lovely offices or from home or a mixture of both. Each team is different but we do like to get together monthly/quarterly as teams - if they are not at your local office we will cover the costs of travel and accommodation if necessary. As a company we come together annually for our conference and end of year celebrations!

Where in the world of Kaluza will I be working?

You'll be joining the Kaluza Technology community. We’re a large team of both data-led and product focused Software and Production Engineers, pushing the boundaries of technology and working at an extraordinary scale. As a collective we strive for engineering greatness and by ensuring standard processes across the board of the community.

You’ll be working on the Kaluza’s Energy Retail platform. This is a SaaS technology platform that aims to revolutionise the operating platforms for energy retailers globally. This platform has been built with scale and technical quality in mind and is the foundation for decarbonisation efforts by Kaluza’s customers.

More specifically you will be responsible for the teams building our Customer and Agent Experiences. This role requires strong leadership, technical expertise, and a passion for creating intuitive and user-centric experiences.

We strive to build tooling that makes it easy for the customer or agent to easily interact with their energy account. We also provide a solution architecture that integrates with retailers wider enterprise application architecture, to enable a low cost to serve and fast time to value. As we mature our products we will make increasing use of the data and analytics available to us to optimise the agent and customer journeys.

You will look after engineering managers, senior engineers and a number of domain-aligned, cross-functional engineering teams, with the majority focus on the front-end.

What will I be doing?

  • Providing technical leadership and line management of hybrid engineering teams split across London, Bristol and Lisbon
  • Collaborating with product leaders and team members to develop shared target outcomes and ensuring the technology team is set up to achieve these outcomes.
  • Managing and developing Software Engineering Managers and Principal Engineers in an autonomous leadership team.
  • Defining the technology strategy within your area and influencing the larger Kaluza platform vision.
  • Working closely with our Clients to ensure the product we’re building works within their existing ecosystem of Contact Center tooling
  • Working with appropriate technology partners to design and build relevant integrations which benefit our platform offering and our clients cost to serve.
  • Building and promoting our technology brand, including being responsible for how we bring new talent to your technology teams.
  • Continually working towards technical excellence and industry standard processes.
  • Building an excellent technology culture of highly autonomous, intrinsically motivated, well-aligned teams.
  • Helping teams to make technical decisions that align with our business objectives and long term goals, including building strong relationships with the Product, Design and Commercial partners to your teams.
  • Being ultimately responsible for technical decision making and budget.
  • Building impactful teams and working with development managers to develop talent and build the succession plans of the next generation of leaders with vision.

Is this the job for me?

Ideally you’ll have/be

  • A strong technology background, ideally in scalable distributed applications.
  • Experience building, running and leading hard-working, autonomous engineering teams (ideally at least 20 people).
  • A fundamental understanding of the principles of Agile and lean development.
  • Strong expertise in full-stack software development, including front-end and back-end technologies.
  • Experience building intuitive and user-friendly interfaces and experiences for web and mobile applications.
  • Proficiency in programming languages such as JavaScript, TypeScript, Python, or similar, as well as in modern web development frameworks (e.g., React, Angular, Vue.js).
  • Excellent communication skills and experience working with senior leaders.
  • Previous experience of integrating SaaS platforms into large enterprises to enable business outcomes.
  • Experience of working with Solution Architects and Consultants in successful integration projects.
  • Experience working in a fast paced, high growth, technology focussed organisation.
  • Proven experience of creating a forward thinking technology culture.

Kaluza Values

Here at Kaluza we have five core values that guide us as a business:

We’re on a mission, We build together, We’re inclusive, We get it done, We communicate with purpose.

From us you’ll get

  • Pension Scheme
  • Kaluza Share Scheme
  • Discretionary Bonus Scheme
  • Private Medical Insurance + Virtual GP
  • Life Assurance
  • Access to Furthr - a Climate Action app
  • Free Mortgage Advice and Eye Tests
  • Perks at Work - access to thousands of retail discounts
  • 5% Flex Fund to spend on the benefits you want most (or take as cash)
  • 26 days holiday
  • Flexible bank holidays, giving you an additional 8 days which you can choose to take whenever you like
  • Progressive leave policies with no qualifying service periods, including 26 weeks full pay if you have a new addition to your family
  • Dedicated personal learning and home office budgets
  • Flexible working — we trust you to work in a way that suits your lifestyle
  • And more…

Even better? You’ll have access to these benefits from day 1 when you join.

We want the best people

We’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.

We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.

Termfront requests applicants shared demographic information because having a recruitment process that is fair and unbiased is at the core of who we are and what do. The information we collect helps us measure, and holds us accountable to, our progress towards building a diverse and inclusive workplace. The data enables us to perform internal analysis on our hiring practices. If we see any unintentional biases or disparities in our process, we can work to address and eliminate them. It allows us to continuously improve our hiring procedures and make them more equitable and hold ourself true to being able to hire and retain a diverse team.

Please note that providing this information is completely voluntary. Any information you provide will be kept confidential and will not impact your chances of employment in any way. The data is used strictly for statistical purposes and to ensure fairness in our hiring processes.

Termfront will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any accommodation please contact our recruiting team at recruiting@termfront.com.

Persons who are deaf, hard of hearing, blind, or have speech disabilities, please dial 711 to access telecommunications relay services.

Skills

AgileAngularAPIsArchitectureBudgetingCI/CDCloud PlatformsData AnalyticsDistributed SystemsFull-stackJavaScriptLeanObservabilityPythonReactSaaSSoftware Engineering ManagementSolutions IntegrationStakeholder ManagementTeam LeadershipTypeScriptUX/UIVueJS

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