Head of Global Facilities

Key Responsibilities

• Strategic Vision and Execution: Develop and execute a comprehensive global facilities strategy that directly supports the company's growth objectives and overall business strategy.
• Unifying Leadership: Lead and integrate diverse teams, including both physical office management and remote international facilities operations, fostering cohesion and high performance.
• Performance-Driven Management: Define, track, and report key performance indicators (KPIs) and metrics to demonstrate value, drive continuous improvement, and ensure operational excellence.
• Business Partnership: Act as a trusted partner and advisor to business leaders, understanding their needs and translating them into actionable operational strategies and solutions.
• Mentorship: Serve as a mentor for both direct reports and other leaders across the organization, sharing expertise and fostering a culture of operational excellence.
• Financial Acumen: Oversee budgeting and financial reporting for all global operations and facilities initiatives, ensuring fiscal responsibility and strategic investment.

Skills, Knowledge & Expertise

• Extensive experience leading operations across multiple international markets, with a strong grasp of cultural and regulatory differences
• Proven track record managing large, geographically distributed remote teams
• Broad operational scope covering both physical facilities and remote team support
• Strong financial acumen: budgeting, financial analysis and management of complex operational budgets
• Proactive, solution-oriented mindset and comfort working independently in a fast-changing environment
• Excellent communication and presentation skills, including with executive leadership
• Experience mentoring managers and building teams from the ground up
• Fluent English; [other languages, if relevant]

Benefits

• Help us challenge injustice by creating fair choices for millions of people across 47 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs.