Posted 4 months ago

Healthcare Account Manager (Facility Partnerships & Referrals)

PhoenixOn-site

AI Summary

A Healthcare Account Manager owns and grows referral networks for Active Vital Care, driving patient volume through relationships with assisted living facilities, home health agencies, hospice, and other partners.

About this role

Phoenix Med Health is a healthcare management services organization (MSO) that builds and operates high-performing medical practices. We focus on growth, operational efficiency, and technology to expand patient access and improve care delivery.

Our teams work directly with partner practices across operations, revenue cycle, business development, and infrastructure—driving real, measurable outcomes in the field.

We move fast, hold a high bar, and prioritize people who take ownership of their work.

Healthcare Account Manager (Facility & Referral Networks)

Overview

This role is employed by Phoenix Med Health (MSO), a healthcare management organization supporting medical practices across operations, growth, and technology.

You will work directly on behalf of Active Vital Care (www.activevitalcare.com), a mobile, multi-specialty medical provider delivering in-home care to patients across assisted living facilities, group homes, and private residences.

We’re hiring someone to own and grow our referral network across assisted living facilities, group homes, home health agencies, hospice, and other healthcare partners.

This is a growth-focused role responsible for driving patient volume through strong, consistent relationships.

What You’ll Do

Own and grow relationships across facilities, home health agencies, hospice, and other referral sources
Represent Active Vital Care in the field as the primary point of contact
Drive consistent patient referrals and new patient registrations
Conduct regular in-person visits to partners
Identify and onboard new referral partners
Track outreach, referrals, and pipeline activity in CRM
Coordinate internally with scheduling, clinical, and operations teams
Resolve issues quickly and maintain strong partner satisfaction
Continuously increase referral volume per account

What We Actually Care About

You know how to turn relationships into referrals
You’re comfortable managing multiple referral channels (facilities, agencies, etc.)
You build trust quickly with both clinical and administrative stakeholders
You follow up relentlessly and own your pipeline
You think in terms of growth, volume, and accountability

Requirements

2+ years in healthcare account management, business development, or referral management
Experience working with facilities, home health, hospice, or similar referral environments
Comfortable being in the field regularly
Strong communication and relationship management skills
Highly organized with the ability to manage a high-volume partner pipeline

Nice to Have

Existing relationships with local facilities or agencies
Experience with CRM tools and EMRs
Understanding of the Medicare / senior care landscape

How Success is Measured

Growth in active referral partners
Monthly new patient volume
Referral activity per partner
Retention and engagement of key accounts

Compensation

hourly rate + performance incentives tied to referral growth and account performance

If you’re looking for a role where you can take ownership, contribute to real growth, and work alongside a team focused on execution, we’d like to hear from you.

Apply directly through this posting. If there’s a strong fit, our team will reach out with next steps.