Posted 4 months ago
Hebrew Customer Support Agent - Tallinn based
TallinnOn-siteFull-time
AI Summary
A Customer Support Agent provides customer service via phone, email, social media, and mobile apps, troubleshooting and resolving issues. The role requires fluent Hebrew and conversational English (B2) and may include prior customer support experience.
About this role
Are you looking for a new challenge? Join a global technology and services company that supports some of the world’s most exciting brands across more than 70 countries. We partner with well-known companies—the ones you use every day—helping them improve their operations with innovative technologies and solutions.
Your Role as a Customer Support Agent:
- Provide customers with excellent support and service via phone, email, social media, and mobile applications.
- Actively listen to customers’ needs, troubleshoot on their behalf, and resolve issues effectively.
- Communicate fluently in Hebrew and comfortably switch to ** English** (B2 level, both written and verbal).
Requirements
- Speak Hebrew fluently
- Can confidently communicate in English (B2 level, both written and verbal)
- Ideally have previous experience in customer support—but if not, full training will be provided
Benefits
- Additional health insurance
- Monthly expenses subsidy of 60 EUR/net (phone, internet, parking, sports, etc.)
- A performance-based bonus model (both individual and team results)
- Rewards for successful referrals
- Team activities and events
- A modern office in the heart of Tallinn
Skills
English (B2)Hebrew
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Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.