Help Desk Technician

Help Desk Technician

Kelly Services is a Fortune 500® company headquartered in Troy, Michigan. We provide employment to more than 750,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, and health care. Kelly Services is an equal opportunity employer.

Provide support to end-users for PC, server or mainframe applications, and

hardware. Interact with network services, software systems engineering

and/or applications development to restore service and/or identify and

correct core problems.

Qualifications

Excellent communication and Customer Service skill

Knowledge of MS Operating Systems, MS Office, Hardware / Software,

Lotus Notes, Internet/Email

Remote Access or Remote Desktop experience preferred

Knowledge and experience with Active Directory helpful

Knowledge and experience with MS Exchange a plus

Knowledge and experience with VPN helpful

Previous experience using Citrix preferred

Professional work history with a willingness to learn

Additional Information

$12-15.46/hr DOE + Benefits

Immediately eligible for our optional Health Benefits, including Medical,

Dental, Vision, Prescription Drug Coverage, Short-Term Disability and

Group Life Insurance

Vacation and Holiday Pay

Access to our company Learning Center for training and career development

Weekly pay through our electronic pay programs (via direct deposit or pay

card)