Posted 2 months ago
Hiring for Experienced Caller/Closer inbound voices process
AI Summary
Senior Tech Support Associate handling inbound calls for computer issues, diagnosing problems, recommending solutions, and selling technical support plans and software.
About this role
Hiring for Experienced Caller/Closer inbound voices process
Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.
Position: Senior Tech Support Associate
Job Description: Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidates Profile:
•Must Have Experience in Outbound Tech Support for more than 6 months .
•Must know how to close their own calls.
•Must have good convincing skills.
Benefits & Facilities:
Fixed Salary on 1st of every month in Salary account + High Incentives
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives
Hike of 15% -20% on last drawn salary
Loyalty Bonus of Rs.5000 every year
Referral Bonus of Rs.2000 per candidate.
No extension of shift timings
High prospect of growth
Salary Increment after 9 months.
Shift timing – Night Shift (8:30pm to 6:30am)
Working Days: 6 days(Rotational Off)
FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE NOT APPLICABLE
CONTACT: RIMA(HR)@7686839463
Walk-in from Monday to Saturday from 12:30pm to 3:30pm
Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower
J-1/16 Block EP & GP
Salt Lake, Sector V
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
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All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.