Hospitality Assistant

We are looking for a friendly and reliable Hospitality Assistant to join our catering team on a casual contract. Work will be offered as and when needed, so there are no guaranteed hours. You will help provide a welcoming service to students, staff and visitors across the College’s catering and retail facilities. Your duties will include preparing and serving food and drinks, operating the till, keeping service areas clean and well presented, and helping to receive and replenish stock. Some shifts may be offered for College events, including occasional evenings and weekends. You will bring excellent customer service skills, a flexible approach and the ability to stay organised during busy periods. Experience in catering, hospitality or retail would be helpful, but it is not essential. Itchen Sixth Form College is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be expected to share this commitment and complete the appropriate pre-employment checks.

Contract: Casual Claims
Salary: SCP 5, currently £13.04p/h + £1.57p/h holi allowance
Closing Date: Thursday 8th October 2026
Interviews: Week Commencing Monday 12th October 2026

Itchen College is a thriving Sixth Form College with a broad curriculum offer to meet the needs of the local community. The college is situated in pleasant surroundings to the east of Southampton with excellent local transport links. Ofsted inspected the college in September 2024, grading overall provision as Outstanding with Outstanding Quality of Education, Outstanding Behaviour and Attitudes, Outstanding Leadership and Management, Outstanding Education Programmes for Young People and Outstanding Provision for Learners with High Needs.

The college is committed to supporting staff wellbeing and professional development. The college has an excellent in house CPD programme for all teaching and support staff including a dedicated programme for Early Career Teachers. The college also has close links with the Southampton Education Forum, the Wessex Group and the SFCA, including subject groups and CPD opportunities at all levels. The college offers a wide range of benefits for staff including free parking, an onsite nursery, occupational pension schemes, an Employee Assistance Programme and free use of the college gym.

Provide excellent customer service to students, staff and visitors.

Assist in the day-to-day running of the College's catering and retail facilities.

Prepare, present and serve food and beverages to a high standard.

Operate tills and process cash and card transactions accurately.

Maintain clean, tidy and well-presented catering and retail areas.

Assist with stock control, including receiving, unpacking and storing deliveries.

Replenish and maintain displays as required.

Ensure all products are correctly priced and displayed.

Follow all food hygiene, health and safety, and College policies and procedures.

Report any accidents, incidents, defects or customer concerns promptly to the Hospitality Manager.

Assist with ordering and stock management processes as required.

Work flexibly to support the department during periods of absence, emergencies and special events, including occasional evenings and weekends.

Attend relevant meetings and training as required.

Promote and safeguard the welfare of children and young people and comply with all safeguarding responsibilities.

Undertake any other duties commensurate with the grade and responsibilities of the post.

Good standard of literacy and numeracy.

Level 2 Food Hygiene Certificate or willingness to obtain within the probationary period.

Experience of working in a customer service environment.

Experience of maintaining high standards of cleanliness and presentation.

Values-driven culture - we’re really proud of our culture. We’re looking for someone who is as driven by our college values as we are.
Free parking - free on-site parking, as well as good public transport links.
Free Hot Drinks for Staff
Canteen - freshly prepared food with plenty of choice.
Free College WiFi