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Posted 26 days ago

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Hospitality Customer Service – Hotel Reservations (Remote)

GeorgiaRemote

AI Summary

A remote hospitality customer service professional assists clients with hotel bookings, provides detailed information on amenities and pricing, and manages reservations to ensure a smooth booking experience.

About this role

Hospitality Customer Service – Hotel Reservations (Remote)
Remote (U.S.-Based)
About the Role:
Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.

Key Responsibilities:

  • Assist clients in selecting and booking hotels
  • Share accurate details on amenities, pricing, and availability
  • Manage and update reservation details
  • Communicate promptly and professionally via phone, email, or messaging
  • Qualifications:

  • Strong communication and customer service skills
  • Professional, detail-oriented, and self-motivated
  • Basic computer skills and reliable internet connection
  • Hospitality or customer service experience is a plus
  • What We Offer:

  • Flexible remote schedule
  • Full training and booking system access
  • Supportive team environment
  • Income-earning possibilities based on performance
  • Travel discounts and perks
  • Skills

    Booking SystemsCustomer Service SoftwareEmailHotel Property Management SystemsMessaging PlatformsMicrosoft OfficePhone SystemsRemote Desktop Tools

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