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Method Co.

Posted 1 month ago

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Host - Hiroki San

DetroitOn-siteFull-time

AI Summary

Front-of-house host responsible for greeting guests, managing reservations, and guiding guests to tables while upholding service standards.

About this role

About HirokiSan

HirokiSan is an immersive, soulful Japanese dining experience located inside Detroit’s iconic and beautifully restored Book Tower. Rooted in tradition, technique, and a deep respect for Japanese culinary culture, HirokiSan blends the precision of classic Japanese cooking with a contemporary, designdriven atmosphere.

The menu highlights the finest Japanese ingredients—many flown in weekly from Tokyo’s Toyosu Market—and showcases both traditional and modern preparations. The beverage program mirrors this dedication to craft, featuring cocktails built around single ingredients, curated sake pairings, and premium Japanese whiskies.

Explore the concept: https://www.taleofhirokisan.com

About Method Co.

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place.

Key Responsibilities

  • Greet and welcome guests with warmth, professionalism, and genuine hospitality
  • Manage reservations, waitlists, and seating assignments to ensure smooth service flow
  • Maintain an organized host stand and uphold the visual standards of the entry area
  • Communicate effectively with the service team to support pacing and guest experience
  • Escort guests to tables and provide menus, highlighting any notable features or offerings
  • Answer phone calls, assist with inquiries, and provide accurate information about the restaurant
  • Anticipate guest needs and resolve issues with grace and efficiency
  • Uphold all safety, sanitation, and service standards

Qualifications

  • 1+ year of experience in a host, guest services, or frontofhouse role (upscale or highvolume preferred)
  • Strong communication skills and a polished, professional presence
  • Ability to multitask and stay composed in a fastpaced environment
  • Warm, guestfocused demeanor with a genuine passion for hospitality
  • Familiarity with reservation platforms (Resy, OpenTable, or similar) is a plus
  • Flexible schedule, including nights, weekends, and holidays

What We Offer

  • Competitive hourly pay
  • Opportunities for growth within a dynamic hospitality group
  • A collaborative, designdriven work environment
  • Employee dining perks across Method Co. Properties
  • Sick time & Vacation
  • Health, Vision, Dental benefits

Skills

CommunicationConflict ResolutionCustomer ServiceGuest ServicesHospitalityInfrastructure CleanlinessMenu KnowledgeMultitaskingOpenTablePacing CoordinationPhone EtiquetteProblem SolvingProfessional PresenceReservation SystemsResySafety ComplianceSanitation StandardsTeam CommunicationUpselling

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