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Hostess | AYANA BALI

Bali, Bali, IndonesiaRemoteFull-time

AI Summary

A hostess at a luxury 5-star resort in Bali welcomes guests, manages reservations and waitlists, provides menus, announces waitstaff, greets departing guests, maintains the reception area, and answers calls and inquiries.

About this role

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Hostess to work with our Food & Beverage team at the finest 5-star luxury resort in Bali.


Responsibilities

  • Welcome guests to the venue
  • Provide accurate wait times and monitor waiting lists
  • Manage reservations
  • Provide menus and announce Waiter/Waitress’s name
  • Greet customers upon their departure
  • Maintain a clean reception area
  • Answer incoming calls and address customers’ queries

Requirements

  • Minimum of 2 years experience in the same position in a large luxury resort
  • Eloquent in English communication
  • Excellent communication skills (via phone and in-person)
  • Availability to work in shifts as needed
  • Good physical condition to walk and stand during an entire shift
  • Diploma in Food & Beverage, Hotel Management, or other relevant fields.

Skills

Customer ServiceF&B ServicePhone EtiquetteReservation ManagementWaitlist Management

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