Posted 1 month ago
Host/Greeter
AI Summary
Manages reservations, seating, and guest flow at a private golf club resort, greeting members and guests and coordinating service to ensure a welcoming, professional experience.
About this role
Overview
About Cutalong at Tributer Resort:
Located in Mineral, Virginia, Cutalong at Tributer Resort spans 1,000 acres bordering Lake Anna and is poised to become a premier destination in Virginia. The development plan includes 900 residential entitlements, featuring estate homes and homesites, executive homesites, cottages, villas, townhomes and luxury condominium accommodations. The resort's planned amenities include a spa & wellness center, multiple restaurants, social and conference meeting space and a rich array of resort activities all anchored by the prestigious Cutalong Golf Club.
Position Summary:
The Host/Hostess serves as the first and last point of contact for members and guests, creating a warm, welcoming, and professional first impression. This position manages reservations, coordinates seating flow, and ensures that all members and guests receive attentive, personalized service consistent with the high standards of a private golf club environment.
Responsibilities
- Greet members and guests promptly and warmly upon arrival.
- Manage reservations, waitlists, and seating arrangements efficiently.
- Escort members and guests to tables and present menus.
- Communicate seating updates and special requests to servers and management.
- Maintain an organized and accurate reservation system.
- Answer phones professionally and assist with dining inquiries.
- Monitor dining room flow to optimize service and guest experience.
- Assist with special events, tournaments, and private functions.
- Maintain cleanliness and organization of the host stand and entry area.
- Thank members and guests as they depart and invite them to return.
Qualifications
- Previous hospitality or customer service experience preferred.
- Excellent communication and interpersonal skills.
- Professional appearance and polished demeanor.
- Strong organizational and multitasking abilities.
- Ability to remain calm and composed during busy service periods.
- Availability to work evenings, weekends, holidays, and peak golf season.
Salary: $13 per hour (hourly)
Skills
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