HR Operations Blue Collar Supervisor

Role Purpose :

Responsible for on-ground operations, including managing attendance, handling workers’ issues, coordinating with suppliers, and ensuring smooth daily operations in the factory.

Key Responsibilities :

• Monitor and record workers’ daily attendance, absence, lateness, and shift status.
• Ensure attendance data is accurate and submitted on time.
• Follow up on absenteeism and manpower gaps during the shift.
• Coordinate with labour suppliers to cover absences and operational manpower shortages.
• Handle workers’ daily operational issues and provide appropriate first-line support.
• Escalate unresolved or critical workers’ issues to the HR Leader when required.
• Coordinate with labour suppliers regarding attendance, replacements, and workers’ operational matters.
• Maintain continuous communication with the Vendor Relationship Manager regarding supplier-related issues and manpower gaps.
• Ensure replacements and absenteeism coverage are arranged according to operational requirements.
• Follow up on workers’ deployment and ensure manpower is available in the required work areas.
• Prepare and submit accurate daily site operations and attendance reports.
• Monitor recurring attendance and operational issues and report them to the HR Leader.
• Support smooth shift handover between day and night operations where applicable.
• Maintain accurate records of attendance, worker issues, supplier coordination, and corrective actions.
• Ensure company policies and site procedures are followed by workers during the shift.
• Coordinate with relevant stakeholders to minimize operational disruptions.

Qualification :

Technical Skills:

- Attendance management

- Site & workforce operations

- Manpower coordination

- Supplier coordination

- Daily operational reporting

- Issue handling & escalation

- Microsoft Office, especially Excel

Personal Competencies:

- Communication skills

- Problem-solving

- Ability to work under pressure

- Organization and follow-up

- Conflict handling

- Attention to detail

- Accountability

- Resilience