Posted 25 days ago
HR Process Mapping Intern
AI Summary
HR Process Mapping Intern at Intelcom participates in documenting and updating HR processes, helps test and improve key HR processes, validates hypotheses with data, and drafts standard HR procedures (SOPs) while communicating with pan-Canadian stakeholders.
About this role
Make your internship count
At Intelcom, interns don’t just observe, they contribute meaningfully to real projects that shape how we operate. You’ll gain hands-on experience, grow your skills, and explore long-term career opportunities in a fast-moving, innovation-driven environment.
Responsibilities
Participate in documenting and updating HR processes.
Help test key HR processes toidentifyareas for improvement, both quantitatively and qualitatively.
Cross-reference pre-established data tovalidatehypotheses and draft conclusions.
Help draft standard HR procedures (SOPs) based on recommendations.
Theroleinvolvesdaily(orregular) communicationwithpan-Canadian stakeholders.
Qualifications
Currently pursuing abachelor’s degree in HumanRessoucesor a related field.
Proficient in Microsoft Office.
Curious and motivated to learn, with a structured analytical mindset and strong problem-solving skills.
Excellent communication and interpersonal skills, with the ability to collaborate in a cross-functional team environment.
Comfortable in a fast-changing environment, resourceful, and ready to take on new challenges.
Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.
Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.
At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.
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Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.