Implementation Consultant
ChicagoOn-siteFull-time
AI Summary
Implementation Consultant trains customers in one-on-one sessions, helps set up accounts, migrate data, and advise on configurations and integrations. Acts as a product expert and trusted advisor to enable customers to adopt the product.
About this role
As an Implementation Consultant, you’ll train our newest customers in targeted one-on-one sessions help them setup and configure their accounts; prepare and migrate their data; and advise them in configurations and integrations. We count an implementation as successful when our customer’s account is set up, their team is trained, and they are confident in their use of our product to meet their goals. Implementation Consultants are product experts, effective communicators, highly motivated, organized, personable and persuasive.
Responsibilities
Skills
Account ConfigurationAccount ManagementApplication ConfigurationClient OnboardingCRM/tools IntegrationCustomer Success ProcessesCustomer TrainingData MappingData MigrationData ProvisioningData TransformationImplementation MethodologyLive Deployment ManagementProcess DocumentationProduct OnboardingProject CoordinationStakeholder CommunicationTechnical DocumentationTraining Material Creation
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