Posted 3 months ago
Inbound Customer Support Analyst/Customer Support Agent
AI Summary
A contract customer support role handling inbound inquiries via phone, email, and chat, assisting with software products and services in a business environment.
About this role
Inbound Customer Support Analyst/Customer Support Agent
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Inbound Customer Support Analyst/Customer Support Agent
Overview
Provide assistance to customers with questions or issues regarding software products or services and their application pertinent to the business environment. Support is provided through telephone, email, chat, etc.and/or Identify customer needs and suggest additional products or services.
Responsibilities:
Must have
Desired
Qualifications
Basic Computer navigational skills/Tech Support Skills
Customer Support experience
Excellent communication skills
Additional Information
Why Kelly?
As a Kelly Services candidate you will have access to numerous perks, including:
Exposure to a variety of career opportunities as a result of our expansive network of client companies
Career guides, information and tools to help you successfully position yourself throughout every stage of your career
Access to more than 3,000 online training courses through our Kelly Learning Center
Group-rate insurance options available immediately upon hire*
Weekly pay and service bonus plans
Skills
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Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.