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Inbound Logistics Coordinator

TelfordOn-site

AI Summary

Coordinates inbound vehicle logistics from ports through preparation and delivery, updating systems, tracking shipments, managing stakeholders, and resolving operational issues.

About this role

An exciting opportunity has arisen for an Inbound Logistics Coordinator to join the team at Greenhous High Ercall. This is a fantastic opportunity for an organised, proactive and detail-oriented individual who enjoys working in a fast-paced environment and is looking to develop their career within logistics and supply chain.

The role is responsible for coordinating the inbound movement of vehicles from ports through to preparation and onward delivery locations. You will ensure accurate system updates, effective communication with key stakeholders and the timely movement of stock, while resolving any logistics issues to support operational and customer requirements.

Hours: Monday to Friday 8:00 am to 5.00 pm i.e. 42.5 hours per week. 30 minutes for lunch (unpaid).

Salary: £28,089.10 per annum


Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Key Responsibilities:

Logistics Coordination

  • Monitor inbound shipments and update internal fleet, logistics, or transport management systems with location and status information.

  • Track movement of assets through ports, compounds, storage facilities, preparation centres, and distribution hubs.

  • Ensure system records accurately reflect current locations, availability, and operational status.

  • Coordinate movement to preparation, inspection, storage, or delivery locations.

  • Verify customer destinations and delivery requirements are reflected correctly within operational systems.

Stakeholder Management

  • Act as a central point of contact between suppliers, transport providers, ports, preparation centres, sales teams, and operational stakeholders.

  • Coordinate priorities and provide updates regarding incoming stock, schedules, delays, and exceptions.

Transport and ETA Management

  • Monitor inbound delivery schedules and ETAs.

  • Chase transport providers and logistics partners for ETA updates.

  • Escalate delays, risks, and service concerns.

Operational System Management

  • Maintain accurate logistics records and reports.

  • Record location changes, operational holds, and exceptions.

Reporting & Performance Management

  • Prepare and distribute KPI packs and performance reports for hauliers, transport providers, suppliers, and operational stakeholders.

  • Analyse performance data relating to service levels, lead times, delivery performance, damage incidents, and operational exceptions.

  • Support performance review meetings through accurate management information and reporting.

Issue Resolution

  • Manage delays, holds, routing issues, location discrepancies, and damage reports.

Customer and Sales Support

  • Provide logistics support, allocation guidance, and stock updates to internal stakeholders.

Ideally, we are looking for:

  • Experience in logistics, transport, fleet, supply chain, or operational administration.

  • Strong organisational, communication, and stakeholder management skills.

  • Experience using logistics, transport, fleet, ERP, or inventory systems.

  • Strong analytical skills and experience producing KPI reports.

  • Proficiency in Microsoft Office, particularly Excel and Outlook.

In return we’ll offer:

As a permanent employee, you will be entitled to:

  • 30 Days Holiday Including 8 Bank Holidays

  • Company Sick Pay That Increases With Length Of Service

  • Pension With Greenhous Contribution

  • Career Development Opportunities

  • Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops

  • Qualified Mental Health First Aiders

  • Free Will Writing Service

  • Free Mortgage Advice Service

  • Free Eye Tests For VDU Users

  • Free Flu jabs if you are ineligible through the NHS

  • On-Site Parking (Site Specific)

  • Cycle To Work Scheme

  • EAP – Employee Assistance Program


Who we are:

Greenhous is firmly established as one of the largest dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world’s leading manufacturers.

Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, Nissan and DAF.

#IND001

Skills

Delivery TrackingERP SystemsExcelFleet Management SystemsInventory SystemsKPI ReportingLogistics CoordinationMicrosoft OutlookSupplier ManagementTransport Management Systems

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