Posted 3 months ago
Inbound Tech Process ( International Inbound)
AI Summary
Handles inbound calls for tech support (printer, router, antivirus), diagnoses issues, recommends solutions, and sells technical support plans and relevant software.
About this role
Inbound Tech Process ( International Inbound)
Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.
Urgent Requirement Of Inbound Callers For Tech Support
Job Profile:
Taking inboundcalls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidate Profile:
Must HaveExperiencein Outbound Tech Support for more than 6 months-1 year
Must know how to close their own calls.
Must have good convincing and sales skills.
Salary:Rs.10,000-20000/month(fixed)+Huge Incentives
Shift : 8:30pm-6:30am
Benefits and facilities:
Fixed Salary on 1st of every month In Salary Account+Huge Incentives.
24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives
Spot Incentives
No Extension of Shift Timings
Medical benefits
Salary: Not a bar for a right candidate.
Working Days:6 days
Kindly Note: NO FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE APPLICABLE
Contact: Priyanka (HR) @ 9804149788 for further queries
Qualifications
HS / GRADUATE
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
Explore related jobs
More jobs at Adeeba e Services Pvt. Ltd.
- Required CSA/TSA for Tech Support ProcessKolkata, WB
- Required Experienced Tech Support Outbound Sales CandidateKolkata, WB
- International Call Center for Tech Support ProcessKolkata, WB
- Required Customer Sales Associate for Tech Support ProcessKolkata, WB
- International Tech Sales (Outbound/Inbound) Call centerKolkata, WB
- International Call Center Inbound/Outbound BPOKolkata, WB
Similar Antivirus jobs
Jobs in Kolkata
- GField Sales Management CoordinatorGlobalpepsico · Kolkata, WB
Technology AttorneyCineverse · Kolkata, Bidhannagar- Integrated Solutions Service Tech 2Tyco Fire & Security Czech Republic s.r.o · Kolkata-West Bengal-India
Area ManagerSwiggy · Kolkata, WB- Sales Executive - Soft Tissue ImplantsMED Medtronic Inc · Kolkata, West Bengal
- Squad Lead - OphthalmologyVentana Medical Systems, Inc. · Kolkata
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.