Posted 2 months ago
Inbound Tech Support Executives
AI Summary
Handles inbound technical support calls from international customers, diagnosing issues and recommending annual service plans and software to close sales and meet targets.
About this role
Inbound Tech Support Executives
Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.
Job Role: -
Experienced Candidate will receive inbound calls from international customer.
Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target.
Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls.
Fixed salary in salary account on 1st of every month+ huge incentives
100% Attendance Incentives.
Loyalty Bonus Rs. 5000 every year
Lucrative Incentives
Paid leaves every year.
Leaves: Rotational offs
24 paid leaves+b'day leave+comp offs
Shift timing : (8:30pm to 6:30am)
FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE NOT APPLICABLE
Contact:Rima (HR)@7686839463
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.