Posted 4 months ago

Inside Sales Representative

Santa Monica, CAHybridFull-time

AI Summary

An Inside Sales Representative at Promenade upsells and cross-sells products and services to existing florist customers, manages pipeline in Salesforce, and partners with customers to drive business growth.

About this role

Who We Are:

Promenade (formerly BloomNation) is a mission-driven company empowering local businesses with products and services to thrive both online and offline. Starting as the premier network for local florists, we’ve since expanded to serve multiple industries, including food, liquor, butchers, and pet stores. Backed by top-tier investors like Andreessen Horowitz and Spark Capital, Promenade is revolutionizing the way small businesses grow and succeed. If you’re passionate about helping hardworking business owners and enjoy working in a dynamic, innovative environment, we’d love to hear from you.

What We’re Looking For:

We’re seeking a motivated and results-driven Inside Sales Representative to join our growing team. In this role, you’ll focus on upselling and cross-selling additional products and services to our existing base of florist customers. As a trusted advisor, you will identify opportunities to help our customers expand their use of BloomNation's offerings, ultimately driving greater value for their businesses. This position is ideal for someone who thrives in a consultative sales environment, is passionate about building relationships, and is driven to exceed targets.

What You’ll Do:

Upsell & Cross-Sell: Engage with existing florist customers to promote additional services and products that align with their business goals.

Account Management: Build strong relationships with customers, understanding their needs and identifying opportunities for growth.

Pipeline Management: Maintain and manage a pipeline of upsell opportunities, ensuring accurate forecasting and tracking in Salesforce.

Product Expertise: Develop a deep understanding of BloomNation's suite of products and articulate their value to customers.

Customer Advocacy: Act as the voice of the customer, sharing feedback with internal teams to improve our offerings and customer experience.

Collaboration: Work closely with marketing, customer success, and product teams to align on strategies and deliver a seamless customer experience.

Quota Achievement: Consistently meet and exceed monthly sales and revenue targets.