Posted 1 month ago
Installation Manager
MilwaukeeOn-siteFull-time
AI Summary
An Installation Manager supervises multiple home improvement projects end-to-end, coordinating with sales and production teams, overseeing crew leaders and technicians, and ensuring timely, high-quality customer service.
About this role
Ready to join the team of a lifetime? Come be a part of the highest rated and fastest growing home improvement company in the Midwest! Victors Home Solutions is seeking a highly energetic and motivated person to join our team as an Installation Manager!
At Victors Home Solutions you’ll be surrounded and supported by dynamic, fun, engaged people! We’re not your average job; we do everything differently here. Built On Integrity isn’t just a motto - it’s our core philosophy. We love our people. We love our customers. We love our work.
Installation Managers at Victors Home Solutions will be a key component in providing our customers with the best experience in the home improvement industry. Excellent and timely service to our customers is of the utmost importance.
Key Responsibilities
- Supervise multiple projects daily from start to finish
- Work harmoniously with sales managers and production administrators to meet customer needs
- Identify and mitigate risks to projects, proactively manage and escalate as required
- Oversee and manage crew leaders and repair technicians to ensure projects are completed timely
- Perform install and post-install inspections to uphold company processes and standards
- Work closely with homeowners throughout their project to provide excellent customer service
- Review and approve payroll for hourly employees
Skills, Knowledge & Expertise
- Valid driver's license and clean driving record, required
- Experience in a customer service role
- Previous experience in residential roofing, preferred
- Ability to handle multiple tasks simultaneously and prioritize effectively
Benefits
- 401(k) with match
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
- Referral program
Skills
Crew LeadershipCustomer ServiceInstallation InspectionsMulti-taskingPayroll ApprovalProject Risk ManagementResidential RoofingTime Management
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