Your mission

• Administer and maintain the Salesforce platform, including user setup, roles, profiles,permissionsand security configurations
• Monitor and manage data integrity, performing regular data audits,cleaningand migration
• Provide first-level user support, troubleshooting issues andassistingusers with Salesforce functionality
• Manage and track support tickets, ensuringtimelyresolution and clear communication with internal stakeholders
• Identifysystem issues and document them clearly for escalation or resolution
• Create andmaintainreports and dashboards to support business insights and decision-making
• Create andmaintainautomation using Salesforce Flows and other declarative tools.
• Provide Training and guidance to users totimproveadoption and effective user of Salesforce
• Collaborate with cross-functional teams toidentifyopportunities for process improvement and system optimization

Your profile

• Proven experience as a Salesforce Administrator or in a similar Salesforce role, ideally in Sales and Service Cloud
• Strong knowledge of user management, permission sets, profile and sharing settings
• Strongexpertisein creating reports and dashboards in Salesforce, CRM Analytics experience is a plus
• Experience in data management and related tools (such as Data Loader, Inspector Reloaded, Excel)
• Working knowledge of Salesforce flows and declarative automation tools
• Excellent communication,collaborationand problem-solving abilities
• English Fluent,additional languages are a plus

Why us?

• Attractive employment conditions in a well-established company with a strong market position
• An interesting role in a dynamically growing, large international company
• Possibility of hybrid work (modern office in Warsaw) or 100% remote
• Necessary work tools provided
• Participation in interesting projects with international scope
• Opportunities to develop skills through courses and training
• Participation in international team-building events organized by the company’s headquarters in Germany
• A friendly and informal working atmosphere