Posted 2 months ago
International Inbound Technical Support
AI Summary
Handles inbound technical support calls for international clients in a contact center environment, following defined processes and shift schedules.
About this role
International Inbound Technical Support
Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.
Primary role will involve handling inbound calls.
1) Process: - Inbound Voice (Technical Support Process)
2) Shifts:-Day (8:30am- 6:30pm) /Night (10pm-7am)
3) Salary: - 8000/- to 17000/- (Fixed) + Incentives
4) Experience: - at least 1.6 years or more.
5) Criteria: - Excellent English communication
6) Location: - Salt Lake Sector-5
7) Salary is not a constraint for right candidate
8) Both Day and Night Shift available.
Best Wishes,
Rakesh
Executive-Human Resource
Tel: - 9883032681
Qualifications
HS/Any Graduate
Additional Information
Eligibility:-
• Candidate with Excellent Communication Skill.
• Candidate with at least 1.6 years experience in Outbound can apply for Inbound Tech Support Process.
Must know how to close their own calls
• Candidate with age limit 18 -35 can apply only.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.