Internship - Inspection Service Engineering
AI Summary
Support engineers in troubleshooting customer-related inspection equipment issues, process machine modifications and spare parts requests, and communicate with global customers.
About this role
Internship - Inspection Service Engineering
Syntegon Technology is a leading global process and packaging technology provider. Around 5,800 colleagues in more than 15 countries work for the Syntegon Group on intelligent and sustainable technologies for the pharmaceutical and food industries.
At Syntegon Technology K.K. (Japan) we provide a wide range of services to meet customer needs, including sales of domestically manufactured and imported machines for the Japanese pharmaceutical and food markets, as well as packaging materials, validation, and comprehensive services. Our plant is located in Saitama (~50min train ride from Tokyo) with around 100 passionate colleagues.
As an Inspection Equipment Support Intern, you will work together with our engineers in a team to develop
essential skills for troubleshooting of customer-related inspection equipment issues. Additionally, you will be
involved in the processing of customer machine modifi cations and spare parts, working alongside our service
department. Training includes foundational knowledge of machine software, electrical and mechanical
systems, and effective communication.
Key Responsibilities:
- Assist in diagnosing and resolving inspection equipment problems.
- Communicate with customers in Europe, the Americas, Asia, and other regions.
- Collaborate with Syntegon employees worldwide.
- Review problem reports, determine required actions, request necessary information, and follow up until resolution.
- Processing customers modification and spare parts requests.
Qualifications
Your Profile:
- Languages: English Level B2 or higher, Japanese (optional)
- Education: You are pursuing a degree in computer science, business informatics or similar.
- Experience and interests: You are technically inclined, interested in learning about inspection machine technology and want to work in Japan.
- Basic programming skills in any language and any previous project experience are desirable.
- Personality and working style: You can work in a team, communicate well, and work independently, analytically and in a structured manner.
- Must be enrolled at a university or postgraduate school for the whole internship period (6–12 months)
Additional Information
Your benefits:
- Paid internship with coworkers from all over the globe
- Relocation support including Visa
- Reimbursement of round flight ticket as well as daily commuting expenses
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.