IT Coordinator (EU work eligible)

Key Responsibilities

• Manage your systems: Support hotel technology operations, directing daily maintenance, infrastructure uptime, and service execution to the highest standard.
• Deliver technical excellence: Emphasize details like a "Luxury Mindset," proactive "Problem-Solving," and the ability to operate effectively in a "Multinational Environment."
• Guide and mentor: Support your IT manager and departments, fostering a collaborative learning environment and upholding Kempinski’s operational IT standards.
• Maintain security & reliability: Focus on robust system maintenance, cyber security compliance, and driving staff efficiency through seamless, secure technology solutions.

Skills, Knowledge & Expertise

• A degree or industry-recognized certification in Information Technology, Computer Science, or a related field.
• A genuine drive to leverage technology to enhance the guest experience and streamline hotel operations.
• Minimum of 1–2 years of professional experience in an IT infrastructure, support, or administration role, ideally within hospitality or similar fast-paced setting.
• Commitment to IT security, data privacy compliance (e.g., GDPR/PCI-DSS).
• Self-starting, responsible, committed way of working with a high sense of ownership.
• Open and engaging personality with an excellent eye for detail.
• Team-oriented working style
• Good knowledge of English, knowledge of Latvian and Russian is beneficial.
• EU work eligibility (EU passport or an existing Latvian work visa).

Benefits

• Growth: Exciting work environment with multifaceted development opportunities, career tracks, and transfer options within an expanding international hotel group.
• Onboarding & Training: 2 orientation days, mentor system, onboarding plan, wide range of internal/external training, cross-trainings and online courses
• Discounts & Perks: Kempinski employee rates across all Kempinski hotels and Global Hotel Alliance (GHA) properties, F&B and SPA discounts, and further local shop discounts via corporate benefits.
• Culture: Team events, employee parties, and Kempinski Global Engagement Activities.
• Well-being: Health & accident insurance, meals provided in our colleague restaurant, and free uniform cleaning service.
• Recognition: Fair salary, appreciation gifts (birthdays, births), and recognition for company loyalty.