IT Help Desk Support
AI Summary
IT Help Desk Support serves as the go-to resource for providing technical assistance on computer systems, hardware, and software, handling queries and resolving incidents in a timely, professional manner.
About this role
IT Help Desk Support
go-to people for providing technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queries and addressing system and user issues in a timely and professional manner.
Qualifications
Bachelor \ Diploma Degree in IT/ Computer/Networking.
Must have good communication skills in both Arabic and English.
Microsoft/CISCO Certification is preferable.
Excellent computer skills.
Willing to cover shifts and provide a required support during weekends, and peak seasons according to the requirements to resolve incidents on time manner.
Problem solving and Troubleshooting skills.
Skills
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.