Posted 14 days ago
IT Operations Project Manager
AustinHybridContract
AI Summary
Leads a large-scale laptop refresh initiative for a public sector organization, managing procurement, deployment coordination, statewide logistics, technician scheduling, stakeholder communication, RAID management, and governance activities.
About this role
IT Operations Project Manager - Austin, TX
Key Responsibilities
• Lead planning, execution, monitoring, and closure of the AL Laptop Refresh Project. • Manage schedules, scope, risks, issues, dependencies, and deliverables. • Coordinate with leadership, IT Operations, Service Desk, Information Security, and Asset Management. • Oversee imaging, deployment readiness, technician assignments, and statewide logistics. • Track progress, completion metrics, and issue resolution. • Produce executive dashboards, status reports, and stakeholder communications. • Maintain RAID logs, project plans, change requests, and closeout documentation. • Manage vendors and cross‑functional teams throughout the lifecycle. • Support process improvements for future refresh initiatives.
Required Qualifications
• 8+ years progressive IT project management experience. • Proven experience leading hardware deployment or enterprise refresh programs. • Strong knowledge of SDLC, PMBOK, Agile, and change management. • Experience managing enterprise IT operations projects. • Excellent communication and organizational skills. • Vendor management experience. • Microsoft SME proficiency across core project and collaboration tools.
Preferred Qualifications
• PMP, CSM, or ITIL certification. • Experience with Texas state agencies. • Experience supporting statewide IT initiatives. • Background in large‑scale deployments (800+ devices).
Skills
AgileAsset ManagementChange ManagementCSMDevice ManagementExcelImagingITILMicrosoft ProjectPMBOKPMPRAID ManagementSDLCSharePointTeamsVendor Management
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