Posted 3 months ago
IT Service Delivery Analyst
AI Summary
Leads engagement with internal business customers to gather requirements and deliver solutions that meet or exceed business needs; creates templates and reports, sets timelines and milestones, and collaborates across teams.
About this role
IT Service Delivery Analyst
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job Title: IT Service Delivery Analyst
Location: 21 Lynn Morse Drive, Painted Post, NY, 14870
Duration: 1 year (Possibility of extension)
Job Description:
- Will take a leadership role in engaging with internal business customers to elicit and manage requirements and participates in the delivery of solutions that meet or exceed business needs
- Participate in meetings; create templates and reports based on requirements
- Establish timelines and milestones.
- Ability to meet the milestones and drive outcomes
- Work across teams, cultures and with others of various competency areas
- Excellent oral and written communication skills.
- Thoroughly experienced in MS tools such as Excel, PowerPoint and SharePoint
- Excellent analytical and technical skills
- Efficient planning and organizational skills
- Service Now experience is a plus and ITIL foundation is a bonus
Education:
- 2 year degree required
Manager must haves:
- Strong analyst skills and ability within Excel, PowerPoint, and SharePoint
- Strong Communication both written and verbal
- Driven and self-motivated
Additional Information
Additional Information
Feel free to forward my email to your friends/colleagues who might be available. We do have referral bonus, if you refer any of your friends or colleague who are looking out for the same job.
Thanks,
Nagesh
Skills
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