IT Support - ITSUP

IT Support - ITSUP

PT. Soltech Data Indonesia is a company that focus on IT Outsources and Managed Service Provider. The ultimate benefit of a managed services provider is its ability to lower business costs. By providing the required IT services, our experienced team provides a more economical alternative to companies seeking IT solutions.

• Provide technical support to staff members via phone, email, and in-person
• Perform hardware and software installations, upgrades, and maintenance
• Troubleshoot and resolve technical problems with computers, printers, and other hardware devices
• Maintain accurate documentation of IT assets, inventory, and maintenance logs
• Assist in network administration tasks, such as setting up user accounts and permissions
• Collaborate with other IT team members to provide solutions and resolve issues
• Research and recommend new hardware and software solutions to improve efficiency and productivity
• Stay up-to-date with the latest developments in technology and IT best practices

Qualifications

• Graduated, min SMK majoring in Computer or Computer and Network Engineering
• 2+ years of experience in IT support or related field
• Logical, meticulous, analytical and a good problem solver
• Ready to work overtime and outdoor
• Experience with Windows and Mac operating systems, Microsoft Office Suite, and basic networking
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Strong attention to detail and ability to prioritize tasks
• Willingness to learn new technologies and skills
• Understand router (mikrotik), switch, IP, DNS (preferred)

Additional Information

Please attach your test from www.16personalities.com

• Job Role ( Consult, Comamnder, etc )
• Personal Type ( ISTJ-A , ENTJ-A , etc )