JR0062540 Associate Customer Service Rep

Job Description

Job Description

Key Responsibilities:

• Serves as the point of contact for customer queries and resolution.
• Provides customer services relating to sales, sales promotions, installations and communications.
• Ensures that good customer relations and seamless turnaround in problem resolution are maintained and customer claims, product orders and complaints are resolved fairly, effectively and in accordance with the consumer laws.
• May answer questions and provide prompt information related to potential concerns. Develops organization-wide initiatives to proactively inform and educate customers.

***Shift Details - 11:30pm - 8:00pm

Minimum Requirements:

• High School Diploma or GED

Required Skills:

• Ability to complete multiple activities while utilizing excellent customer service skills
• Demonstrate ability to communicate clearly in both written and oral communication
• Maintains all patient confidentiality
• Other duties and responsibilities as assigned by supervisor.

Career Level - IC-Business Support - B1

Additional Information

ALL ANSWERS MUST BE "YES"

Do you have a High School Diploma or GED?

Are you able/comfortable working from home?