Posted 2 days ago
Key Account Manager
AI Summary
Manages a portfolio of strategic B2B clients, developing trusted relationships and executing account plans to drive long-term growth and profitability.
About this role
At Ibis Solutions, we build and deliver advanced technology and software solutions that help organizations transform the way they operate, connect and grow.
We are looking for an experienced Key Account Manager who can go beyond managing opportunities, someone who understands clients’ businesses, builds trusted relationships and turns business and technology insights into long-term partnerships and new opportunities.
What You’ll Do
As a Key Account Manager, you will take ownership of a portfolio of strategic clients and be responsible for developing both the relationship and the business we build together.
You will:
- Develop and execute strategic account plans, with clear focus on growth, profitability and long-term partnership.
- Build a deep understanding of your clients’ business models, strategic priorities, challenges, investment plans and technology landscape.
- Build trusted relationships across different levels of client organizations
- Lead complex sales opportunities throughout the entire sales cycle and coordinate Presales, technical, BID and other internal teams.
- Shape value propositions and commercial approaches together with relevant experts, vendors and partners.
- Lead strategic commercial negotiations, balancing client value, profitability and long-term business interests.
- Maintain a strong view of your accounts, opportunities, pipeline and forecast, using CRM as a meaningful source of customer and market intelligence.
- Follow market, industry and technology developments and translate them into relevant business opportunities.
- Represent Ibis Solutions in client meetings, conferences, industry events and partner engagements.
- Work closely with technology vendors and partners to create new opportunities and strengthen our market position.
- Share market and customer insights internally and contribute to the continuous improvement of our commercial practices.
What we’re looking for
We are looking for someone with 5+ years of relevant B2B sales experience, including independent ownership of clients and complex sales opportunities.
You will be a strong fit if you bring:
- Experience in strategic account management and complex B2B sales.
- A strong ability to understand a client’s business, organization and decision-making ecosystem.
- A track record of building long-term relationships with senior stakeholders and decision makers.
- Strong commercial mindset and understanding of pricing, profitability, margins, contracts and commercial risk.
- Excellent presentation, communication and negotiation skills.
- Confidence in leading complex opportunities involving multiple internal and external stakeholders.
- Genuine curiosity about technology, software and how new solutions can create business value.
- Strong business acumen, ownership and ability to operate independently.
- A proactive, market-oriented mindset and willingness to continuously learn and develop.
- Confidence in using modern digital and AI tools as part of everyday work.
What We Offer
- Opportunity to work collaboratively on complex enterprise solutions across industries such as telecom, energy, and large-scale enterprise environments.
- A role that naturally connects business, technology, and client interaction.
- Benefits such as private health insurance, FitPass, and support for continuous professional development, including conference participation.
- A culture focused on knowledge sharing, ownership, and continuous improvement.
Skills
Explore related jobs
More jobs at Ibis Group
Similar AI Tools jobs
Jobs in Belgrade
- P
Member of Technical Staff (Search Crawler Analyst)Perplexity · Belgrade - S
Senior Data Analytics EngineerSTRADE AG. · Belgrade, Serbia - SSoftware EngineerSpeechmatics · Belgrade, Belgrade
- F
Product Manager, Platform and IntegrationsFlorence Healthcare - EU · Belgrade, Serbia - T
Senior Mobile App Developer (React Native) at TargetVideoTargetVideo · Belgrade
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.