
Posted 1 month ago
Landscape Supply Customer Service Representative
OaklandOn-siteFull-time
AI Summary
Inside Customer Service Representative at a landscape supply store, assisting customers in person, by phone, and email with product selection, order entry, payments, and delivery scheduling.
About this role
The Position
We are seeking a dependable and service-oriented Inside Customer Service Representative to join our team in our busy landscape supply store. This position plays a key role in supporting daily operations by assisting customers in person, over the phone, and through email. The ideal candidate will demonstrate strong communication skills, attention to detail, and the ability to manage multiple responsibilities in a fast-paced retail environment.
Success in this position requires the ability to learn about landscaping materials, such as soil, rock, mulch, hardscape installation and irrigation supplies, and to clearly communicate that information to customers to support their purchasing decisions. As the first point of contact for many of our customers, this role requires professionalism, accuracy, and a commitment to delivering an excellent customer experience. If you are organized, adaptable, and dedicated to quality service, we encourage you to apply.
What You'll Be Doing
Requirements
Skills
Area CalculationArtificial TurfBasic MathCustomer Relationship ManagementDelivery SchedulingEpicor BizTrackGeometry CalculationsGoogle Office SuiteHardscape ProductsInventory RestockingIrrigation & DrainageOrder EntryPayment ProcessingPoint-of-sale SoftwareRetail OperationsSODUnit ConversionVolume Calculation
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.