LCL Import Operations Coordinator

Key Responsibilities

• A minimum of 1-2 years of experience with LCL ocean import consolidations and operations is required, preferably from an NVOCC background. Candidate with VOCC or freight forwarder experience may also apply.
• Candidate must be knowledgeable in all aspects of LCL ocean import cargo receiving, verification of marks, numbers, piece counts, destinations, hazardous information and freight discrepancies.
• Candidate must be equally knowledgeable with customer service and documentation requirements including bills of lading, manifests and arrival notices.
• Reviewing, Processing and sending revised arrival notices when a manifest discrepancy report. has been filed to the customer.
• Outturn reports/ OS & D resolution.
• Door delivery and Customs clearance handling.
• Handling CFS tasks if needed. This includes CFS manifest with any required attachments, segregation, In/out, etc. and make sure charges as billed out.
• Track & tracing on all inbound containers.
• Monitor exams hold containers and arrange billing.
• Claims handing.
• Handling the MIA OPS mailbox with the rest of the team, so emails get processed in a timely manner.

Skills, Knowledge & Expertise

• Knowledgeable in all aspects of LCL operations.
• Able to handle multiple tasks simultaneously.
• Working under pressure and able to understand and meet deadlines.
• Excellent verbal and written communication skills, excellent organization skills, attention to detail, and an aptitude for a fast-paced, multi-tasking, customer service-minded environment.
• Rely on instructions and pre-established guidelines.
• Works under immediate supervision.
• Reports to the LCL Import Manager.

Benefits