Lead Application Analyst

Jobs for Humanity is partnering with Cooper University Health Care to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Cooper University Health Care

About us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey

This position focuses on two levels of expertise and experience as it relates to laboratory information systems.   From a technical perspective, experience with LIS, preferably Sunquest or Epic, but not required, along with laboratory middleware, system implementation, and ongoing support.  From a leadership perspective, experience with leading multidisciplinary team, including varying levels and interactions with technical and application resources.   This position also includes a call rotation

 1. Provides guidance and leadership to the team of analysts.
2. Develop a high performing culture within the team.
3. Provide support to staff to enable delivery on work plans.
4. Along with the Manager set performance objectives.
5. Demonstrates sound and logical problem-solving abilities.
6. Self-motivated to identify and resolve issues, and in advancing personal knowledge.
7. Demonstrates the ability to manage of an analyst team, developing appropriate methodologies, preparation of weekly reports and to provide technical supervision of questions of analysis to data analysts.
8. Coordinate the work of data analysts to ensure a timely issuance of products reviewed by other analysts.
9. Responsible for enhancing, supporting, and maintaining applications within the Cooper Health system.
10. Analyze system requirements and determine system functional specifications
11. Gather requirements, provide fit gap analysis and create effective technical solutions for the business needs.
12. Design, validate and confirm new or changed functionality with the supported application environment that meets customer specifications.
13. Provide complex qualitative and quantitative analysis on data and information collected as part of application requirement gathering.
14. Provide consulting support for customized implementation and installation of the software and related integration elements.
15. Lead large groups to make key decisions.
16. Work closely with business users and application team to design, build and execute a comprehensive integration and user acceptance test plan and scripts.
17. Training new team members of the team
18. Demonstrated ability to Work with cross functional teams and Cooper clients by providing education on system functionality, and configuration of new tools to increase end user productivity within the application.
19. Coordinating the analysis, development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects.
20. Ensure the creation and maintainence of all necessary documentation and training materials for application implementation and changes.
21. Ensure system changes follow change management procedures and protocols
22. Create and maintain all documentation for all assigned applications
23. Develop, plan and execute testing for supported applications
24. Communicates all necessary application changes, enhancements, and procedures to all necessary internal department teams.
25. Must demonstrate basic skills with process improvement and project management.
26. Must be able to function as part of a team providing a high level of quality service to clients.
27. Maintain support documentation, service desk routing, and knowledge base
entries.
28. Create and maintain test scripts in support of new installations, projects, and/or system
updates.
29. Assist with the administrative, technical, and customer-facing duties surrounding the
successful project implementation of system updates and changes.
30. Understand end-user workflow.
31. Serve as a liaison between end users, subject matter experts and technical support.
32. Perform on-call duties as assigned.
33. Demonstrates strong leadership and organizational core values.

Experience in Healthcare IT preferred. 

Demonstrated ability to effectively implement and supervise projects and personnel required

Bachelor’s degree in Information Systems or related technical field, or an equivalent combination of education and/or related experience. 

Certification in applicable application or system is strongly preferred