Lean & Process Manager

We are looking for a Lean & Process Manager to help drive continuous improvement and process excellence across ERGO Baltics.

In this role, you will support the implementation of Lean principles across the organization, facilitate process improvement initiatives and help strengthen ERGO's process management framework. Working closely with stakeholders across different functions and countries, you will contribute to process transformation, governance and the continuous improvement of the way we work.

What You'll Do

• Drive the implementation and adoption of Lean principles and continuous improvement initiatives across ERGO Baltics.

• Facilitate Lean workshops, support process improvement and change management activities related to organizational transformation.

• Maintain and develop ERGO's process management framework.

• Ensure business processes are documented, reviewed and updated in line with organizational standards.

• Work closely with stakeholders across different functions to improve operational efficiency, strengthen process governance, identify process risks and establish effective controls.

What We're Looking For

• Experience in process management, business analysis, project management, operational excellence or continuous improvement.

• Strong understanding of business process management and process modelling.

• Experience facilitating workshops and cross-functional initiatives.

• Strong analytical and problem-solving skills.

• Ability to engage stakeholders across different functions.

• Excellent communication and presentation skills.

• A structured, proactive and results-oriented mindset.

• Fluent English, both written and spoken.

• Understanding of Lean principles and methodologies would be an advantage.

We Offer

• Meaningful Impact. An opportunity to drive continuous improvement and process excellence across ERGO Baltics.

• Professional Growth. Opportunities to develop your expertise in Lean, process management and business transformation in an international company.

• Flexible Working. Hybrid work opportunities and a healthy work-life balance.

• Supportive Community. Collaboration with experienced professionals across different functions and countries.

• Additional Benefits. Health insurance, ERGO product discounts and other employee benefits.

Location: Tallinn, Riga or Vilnius

Salary: 2800-4200 €/mon. gross, final compensation depends on the candidate's location and experience, taking into account country-specific employment costs and market.

For applying, please send your CV in English by November 13.

At ERGO, we ensure equal opportunities for all applicants, regardless of race, color, religion, sex, sexual orientation, age, gender identity or national origin.