Logistics Associate

At **instacar **, we’re not just transforming the way people move—we’re pioneering the future of transportation and mobility. Established in 2018 and officially launched in September 2019, instacar is the first fully digitized mobility-as-a-service scale-up. Our vision is to be the ultimate one-stop mobility app, providing comprehensive services for all drivers. Our mission is to revolutionise perceptions of new - age mobility through technology and a customer-centric approach. At instacar, we are focused beyond just leasing cars, we are dedicated to serving drivers.

Our Core Values:

instacar is guided by our core values: Be Fair, Be Bold, Be Patient. We’re committed to fairness in all our collaborations, bold innovation and patience in our growth.

Our Milestones:

In less than six years, we’ve achieved significant milestones, establishing four prominent instacar points, investing in micro-mobility, and developing our own tech tools like instafleet, a fleet management solution, crafted in-house to streamline operations. Additionally, our all-in-one app provides instadrivers with a centralised platform to manage every aspect of their vehicle subscription seamlessly.

Why Join #instateam?

As we experience rapid growth rates of over 100% annually, supported by esteemed investors like Autohellas, and Elikonos Capital, and achieving a revenue for 2024 of ≈ €24million and being on track to surpass €35 million in 2025, fueled by a strong market presence., we're on the lookout for dynamic individuals to join our #instateam. At instacar, your voice matters, your creativity thrives, and your impact is tangible. With a human-centered approach and an unwavering commitment to excellence, instacar offers an environment where innovation flourishes, and every contribution is valued.

Your Role:

For our Operations team we are on the lookout for a Logistics Associate who is self-motivated and willing to go the extra mile for the final result. The ideal candidate should be a proactive person who is not only able to plan efficiently, but also capable of working under pressure. The role reports to the Logistics & Transportation Supervisor.

Your Responsibilities:

• Coordinate **vehicle deliveries and returns **, ensuring smooth handovers.
• Oversee **vehicle preparation **(cleaning, inspection, readiness).
• Maintain accurate **fleet documentation and records **.
• Monitor fleet condition, ensuring operational excellence.
• Perform reporting and KPI management for fleet performance.
• Deliver exceptional customer service with professionalism and empathy.
• Collaborate closely with other departments to optimize daily operations.

Requirements

• Previous experience in **fleet operations, logistics, or customer service **(experience in the automotive or mobility sector is a plus).
• Strong **organizational and time management skills **, with the ability to handle multiple tasks and priorities efficiently.
• Excellent **communication and interpersonal skills **— able to interact confidently with customers, partners, and colleagues.
• Solid attention to detail and commitment to maintaining accurate records and high operational standards.
• Good understanding of vehicle maintenance processes and basic technical knowledge will be considered an asset.
• Proficiency in **Microsoft Office / Google Workspace ; experience with fleet management or CRM systems ** is a plus.
• Problem-solving mindset and proactive approach to daily challenges.
• Valid driver’s license (Category B).
• Flexibility to work in rotational shifts and in a dynamic, fast-paced environment.
• Team-oriented attitude with a focus on delivering **exceptional customer experience **.

Benefits

• Collaborate with industry experts in a supportive and inclusive environment.
• A competitive benefits package, including premium private health & life insurance programs
• Additional perks such as significant discounts on various health, exercise, and nutrition services, a birthday gift card, and more.
• Opportunities for career growth and advancement with a commitment to promoting from within.
• Experience firsthand the convenience of instacar with 10 free rental days.
• Exclusive cost rates for renting a car from instacar, because why drive anything else?
• Work in our brand new HQ in Kifissia.

instacar is an **Equal Opportunity Employer **, committed to diversity, inclusion, and creating an environment where all employees can thrive, regardless of background or identity.

Ready to drive innovation with us? Apply now and become part of **#instateam **!