Manager Delivery & Recovery - CMC Petroleum

CMC Petroleum is seeking a dynamic and experienced Manager Delivery & Recovery to oversee product deliveries, manage customer follow-ups, and ensure timely recovery of outstanding payments. The role requires strong leadership to manage delivery and recovery teams efficiently while maintaining high service standards.

Tasks

Key Responsibilities

• Ensure timely and accurate delivery of petroleum products as per customer orders.
• Maintain regular contact with existing customers for follow-ups and repeat orders.
• Plan and execute recovery operations to ensure timely collection of outstanding payments.
• Monitor daily delivery schedules and resolve operational issues promptly.
• Maintain proper documentation related to deliveries and recoveries.
• Prepare regular reports on delivery performance and recovery status.
• Ensure compliance with company policies and operational procedures.

Requirements

Team Management

The position will manage **two core teams **:

1. Delivery Team

• Supervise drivers and delivery staff
• Ensure route planning and on-time dispatch
• Monitor vehicle utilization and safety compliance

1. Recovery Team

• Oversee payment follow-ups
• Ensure recovery targets are met
• Maintain strong customer relationships

Required Skills & Competencies

• Strong leadership and people management skills
• Excellent communication and negotiation abilities
• Sound knowledge of delivery operations and payment recovery
• Ability to work under pressure and meet targets
• Basic computer skills for reporting and coordination

Benefits

What We Offer

• Competitive salary package
• Professional working environment
• Growth opportunities within CMC Group