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ARC'TERYX

Posted 8 months ago

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Manager, Product Integrity

Hong KongOn-siteFull-time

AI Summary

Manager oversees Product Integrity for Arc’teryx, leading a regional team and ensuring quality standards from concept to bulk production across the supply chain.

About this role

Department: Quality & Compliance, Supply Chain
Reports to: Senior Manager, Product Integrity
Location: Hong Kong

Your Opportunity at ARC’TERYX:
As the Manager – Product Integrity, you safeguard the performance and integrity of Arc’teryx apparel and equipment by establishing, maintaining, and scaling world-class product quality standards across our global supply chain. Based in Hong Kong, you will lead a regional team of Technical Specialists, partner with vendors and factories, and oversee quality assurance strategies from concept through bulk production—ensuring every Arc’teryx product exceeds expectations for durability, consistency, and performance outdoors.
Meet Your Future Team:
The Product Integrity team is responsible for validating the construction, durability, and quality of all Arc’teryx products. We collaborate closely with Design, Development, and manufacturing partners worldwide to raise the bar in how we define, measure, and deliver premium quality—from the first prototype to the final product.

If you were in the Manager, Product Integrity role now, here are some of the core activities you would be doing:

  • Leading, coaching, and supporting a team of Hong Kong based Technical Specialists
  • Managing daily operations, providing mentorship, and guiding career development.
  • Building a high-performing team of leaders capable of supporting Arc’teryx’s scale and growth.
  • Supporting vendor onboarding, audits, and training in partnership with QA Manager & Sourcing.
  • Collaborating with factories to establish and maintain Arc’teryx construction and quality standards.
  • Performing risk assessments and approve high-risk models for bulk production readiness.
  • Participating in the I2C product creation calendar (design initiations, prototype reviews, etc.).
  • Reviewing tech packs, design-for-manufacturing (DFM), and prototypes for feasibility and quality.
  • Defining Critical-to-Quality (CTQ) standards, overseeing pilot run and top-of-production (TOP) evaluations.
  • Providing technical expertise, root cause analysis, and solutions for quality issues.
  • Partnering with the Materials Quality team during prototyping and commercialization phases.
  • Reviewing finished goods (FG) testing reports and ensure compliance with Arc’teryx standards.
  • Maintaining and updating the Quality General Manufacturing Manual annually.
  • Defining and tracking KPIs, scorecards, and dashboards to measure vendor qualifications and performance.
  • Identifying opportunities for continuous improvement in processes, workflows, and quality systems.

    • Are you our next Manager, Product Integrity?

  • You have a Diploma or Degree in Quality, Engineering, Manufacturing, or Textiles.
  • You bring 10+ years’ experience in apparel or textile manufacturing, with 3-5+ years’ experience managing and developing technical or quality teams
  • You have strong knowledge of garment construction, textiles, materials, and manufacturing processes; outdoor technical garment construction experience is an asset
  • You have a deep understanding of the product lifecycle, from concept through commercialization.
  • You possess excellent organizational skills, with high attention to detail and accuracy.
  • You bring strong leadership and decision-making skills.
  • You are a strong problem solver, with a creative and collaborative approach to solving challenging problems
  • You are fluent in English and have strong communication skills
  • You have the ability to travel throughout Asia and internationally, as required.
  • You are adaptable, proactive, and collaborative, with a passion for continuous improvement.

    • Skills

    Audit CoordinationCAPADFM (design For Manufacturing)Documentation And SOPsGarment ConstructionGauge/CTQ StandardsI2C Product CalendarInspection/FG TestingKPI/scorecardsMaterials QualityProcess ImprovementProduct Life Cycle ManagementPrototyping ReviewQMS MaintenanceQuality AssuranceQuality ManagementQuality SystemsRisk AssessmentRoot-cause AnalysisTechnical LeadershipTextile ManufacturingTroubleshootingVendor Qualification

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