Posted 9 months ago
Mandarin Interpreter (English-Mandarin)
MalaysiaRemoteFull-time
AI Summary
A Mandarin Interpreter provides real-time interpretation between English and Mandarin for calls covering customer service, healthcare, insurance, government, travel, and emergency services, working remotely from Malaysia.
About this role
Mandarin Interpreter (English & Mandarin)
📍 Work From Home – Malaysia
📝 12-Month Contract (Renewable)
⏰ Night Shift | Scheduled Rotations
💼 Job Overview
As a **Mandarin Interpreter **, you will support real-time communication between English and Mandarin speakers. You will interpret live phone conversations covering:
- Customer service
- Healthcare & insurance
- Government & utilities
- Travel-related matters
- Emergency services (including 911 calls)
This is a fully remote role requiring a quiet and secure workspace at home.
Working Hours
- 8 hours/day + 1-hour break
- 40 hours/week
- Night shift
- Start times vary between 8 PM – 12 AM
- Shift rotation every 3 months
- 2 rotating off-days weekly
- Must be able to work on public holidays (24/7 operation)
Requirements
Job Requirements
- Fluent in English (reading, speaking, writing)
- Fluent in Mandarin (reading, speaking, writing)
- Willing to work night shifts (rotational)
- Quiet & secure home workspace
- Must be located in Malaysia
- Own a smartphone (Android 12+ / iOS 15+) or a laptop with updated OS
Benefits
Compensation & Benefits
- Hourly Rate: RM30 per hour
- SOCSO + EPF (Malaysia)
- Overtime pay
- 14 days sick leave
- 12 days annual leave
- Malaysia & US public holiday entitlement
- 3-week paid daytime training
- 4-week night mentoring allowance
Skills
EnglishMandarinPhone InterpretationReal-time Interpretation
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