Posted 3 months ago
Media Operations Contractor
AI Summary
Contractor supporting Facebook and Instagram Media teams by communicating with partners, responding to user inquiries, and improving user experience through cross-functional collaboration and trend reporting.
About this role
Media Operations Contractor
Duties:
•We are looking for several people to join the Facebook and Instagram Media teams where you will communicate with potential plartners, respond to user inquiries and empower authentic representation by improving user experience. You will work with our cross functional product teams to further this initiative as well as communicate trends that you're seeing that will help improve our products. Strong candidates will have an astute attention to detail and be a self-starter.
Qualifications
· 2+ years of experience in customer service or account management, working in the online video or video space strongly preferred
·1 Native Spanish speaker
·1 Native Portuguese speaker
·2 Native English speakers
·•Strong communications skills both in the native language and in English. Ability to work effectively cross-functionally, bothinternally and externally is essential for success in this role
·Industry and business knowledge of video creators, digital publishing and/or media companies preferred
·Ability and experience in working independently and a track record of taking initiative in uncertain, dynamic environments
·Demonstrated ability to think strategically about complex issues, leading to thoughtful recommendations and action plans
·Deep understanding of and a passion for Facebook and online video products
·Extremely reliable, consistent, agile, and hard-working!
Education:
Bachelor's Degree
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.