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Posted 7 days ago

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Medical Appointment Setter (JM230926FT)

Colombia, ColombiaRemoteFull-time

AI Summary

Medical Customer Service Agent for an insurance company, handling inbound and outbound calls to set appointments and guide clients on medical coverage and claims.

About this role


Schedule:
8 am - 5 pm (PST)

A leading Insurance Company is seeking a dedicated Medical Customer Service Agent to join our dynamic team! If you have excellent communication skills, a compassionate approach, and the ability to provide clients with clear guidance on medical coverage and claims, we’d love to have you on board!

Responsabilities

Appointment setting
inbound calls
outbound calls

Requirements

Medical experience is preferred.
BPO
Excellent Verbal and Written English Skills
English level C1+

Benefits

100% remote work.
40 hours per week.
Vacation benefits after 1 consecutive year with us!
Experience working with international clients.
Improvement in your English skills.
Development plans.
Training with tools and team support.

Skills

Appointment SchedulingBPOClient OnboardingEnglish C1+Inbound CallsInsurance ClaimsMedical TerminologyOutbound CallsVerbal CommunicationWritten Communication

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