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Medical Receptionist / Front Desk

Owings Mills, United StatesRemoteFull-time

AI Summary

A Medical Receptionist / Front Desk Representative who welcomes patients, schedules appointments, collects copays, handles insurance and billing questions, reviews paperwork, prepares charts, and rotates between multiple office locations.

About this role

Chesapeake Specialty Care

Join a Team Where Your Work Matters

Are you an experienced medical front desk professional who thrives in a busy environment, enjoys working with people, and takes pride in creating a positive patient experience?

Chesapeake Specialty Care is growing, and we're looking for a friendly, dependable, and motivated Medical Receptionist / Front Desk Representative to join our team.

In this role, you'll be an important part of the patient experience—from the moment a patient walks through our doors to the time they check out. If you enjoy variety, teamwork, and staying busy, we'd love to hear from you!

Please Note: This is a fully in-person position. Regular travel between our Owings Mills, Rosedale, Columbia, and Westminster offices is required.

Your Schedule

Monday–Friday — no weekends!
8-hour shifts scheduled between 7:00 AM and 6:00 PM
30-minute unpaid lunch

What You'll Do

  • Welcome patients and provide a friendly, professional check-in and check-out experience
  • Schedule appointments across our practice locations
  • Collect copays and outstanding patient balances
  • Assist patients with general insurance and billing questions
  • Review paperwork, referrals, and medical records for accuracy and completeness
  • Prepare patient charts and help keep front desk areas organized
  • Rotate between office locations based on practice needs
  • Work alongside a supportive team to keep daily operations running smoothly

What Will Help You Succeed

  • At least 1 year of medical front desk or medical office experience is required
  • Strong communication and customer service skills
  • A positive, dependable, and team-focused attitude
  • Excellent organization and attention to detail
  • Ability to stay calm and productive in a fast-paced medical office
  • Comfort with typing, scanning, filing, and general office tasks
  • A professional and compassionate approach to patient care
  • Ability and willingness to regularly travel between all four office locations

Education

High school diploma or equivalent required.
Medical office training or education is a plus.

Physical Requirements

This position requires prolonged sitting and computer use, as well as the ability to lift up to 25 pounds.

Benefits

We value our team and offer a comprehensive benefits package, including:

  • Medical, dental, and vision insurance
  • Short-term disability and life insurance
  • Paid time off
  • 401(k) retirement plan

Ready to Join Our Team?

If you're an experienced medical front desk professional looking for a busy, rewarding role with a growing specialty practice, we encourage you to apply!

We look forward to learning more about you.

Skills

Appointment SchedulingEMRHIPAAInsurance VerificationMedical BillingMedical RecordsMicrosoft OfficePatient Check-in/check-out

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