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Posted 5 months ago

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Network Planning Operations Specialist-Madrid

MadridOn-site

AI Summary

Owns the day-to-day stability of last-mile delivery routing and hub operations, troubleshooting incidents and supporting new hub launches to keep parcels on time.

About this role

We’re looking for someone who loves making operations run smooth. You’ll own the day-to-day of our last-mile delivery network keeping it stable and robust. If you like seeing your work turn into real parcels delivered on time, this is for you.

What you’ll do

∙ Keep the routing engine humming: postcode assignments, service level, coverage rules

∙ Spot hub saturation before it becomes a problem

∙ Support new hub and sub-hub launches from zero to live

∙ Jump on incidents fast and fix them with the ops and tech teams

∙ Own the data that keeps the network honest: service files, dashboards, service level tracking

∙ Work side by side with hub managers, 3PL partners and cross-functional teams

What you bring

∙ 3+ years in logistics, operations, supply chain or something close

∙ Fluent in Excel and comfortable with large datasets

∙ You spot patterns in numbers other people miss

∙ You take ownership without being asked twice

∙ Strong communication skills in English

∙ Chinese / Spanish are a plus.

Bonus points

∙ Experience with routing systems like TMS.

∙ SQL or Python

∙ Familiarity with postal geography and last-mile economics

∙ Previous exposure to high-volume e-commerce

Why you’ll like it here

∙ Real ownership from day one

∙ A network that’s being built, not just maintained

∙ Fast decisions, small team, no corporate noise

∙ Steep learning curve with direct operational impact

Job Requirements

1. Education: Bachelor’s degree in Engineering, Supply Chain, Logistics, Business or related field

2. Hard skills: Advanced Excel (pivot tables, lookups, large datasets), data analysis, familiarity with routing/TMS systems. SQL or Python is a plus

3. Experience:3+ in logistics, last-mile operations, supply chain or network planning. Fluent English required, Chinese / Spanish are a plus

4. Soft skills: Strong ownership, attention to detail, problem-solving under pressure, clear communication, team player across ops and tech

5. Other: Comfortable working in fast-paced environments with cross-functional and international teams

Skills

Advanced ExcelDashboardsData AnalysisPostal GeographyPythonRouting SystemsSQLTMS

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