Posted 15 days ago
Neurological Institute: Health Unit Coordinator (HUC)
AI Summary
Health Unit Coordinator (HUC) at Cleveland Clinic's Neurological Institute provides customer service and administrative support for a neurological care unit, handling patient greetings, admissions, discharges, wayfinding, medical records, and unit clerical tasks.
About this role
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Neurological Institute: Health Unit Coordinator (HUC)Location
ClevelandFacility
Cleveland Clinic Main CampusDepartment
Job Code
B12012Shift
DaysSchedule
7:00am-7:30pm/7:00am-5:30pmJob Summary
Job Details
Join Cleveland Clinic’s Neurological Institute and take the next step in your career! We are expanding with a new, one-million-square-foot, 15-floor, state-of-the-art facility on Cleveland Clinic Main Campus designed to elevate care for complex neurological conditions — including spine injuries, epileptic seizures, movement disorders, multiple sclerosis and stroke.
We are hiring Health Unit Coordinators (HUC) across a variety of shifts.
As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care.
Recruiter: Amber Dennis | DennisA17@ccf.org
A caregiver who excels in this role will:
Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
Respond to patient call lights and make rounds.
Assist with processing patient admissions, transfers and discharges.
Assist patients and families with wayfinding and directthem toavailable resources.
Assemble and maintain patient medical records and other documents related to patient care.
Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GED
One year of experience in a customer service-related role
Experience with typing, computer training or equivalent coursework
Preferred qualifications for the ideal future caregiver include:
College degree
Microsoft Office experience
This is a great opportunity to grow your skills, make a meaningful impact, and build your career with Cleveland Clinic’s Neurological Institute.
Physical Requirements:
- Requires full range of motion, manual and finger dexterity and eye-hand coordination.
- Requires frequent data entry, standing and walking for extensive periods of time.
- Requires normal or corrected speech, hearing and vision.
- Requires some exposure to communicable disease or body fluids.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
Skills
Explore related jobs
More jobs at Cleveland Clinic
- Assistant Nurse Manager – Med/Surg Stroke UnitSouth Pointe Hospital
- Advanced Practice Provider (NP/PA): Hospital Medicine I Per DiemIndian River Hospital
- Patient Service Specialist - Primary CarePrimary Care Treasure Coast Vero
- Patient Care Nursing Assistant – Complex Med/SurgHillcrest Hospital
- RN Ambulatory - Neuro InfusionCleveland Clinic Main Campus
- Medical Assistant - Ophthalmology ResearchAkron General Medical Center
Similar Call System Troubleshooting jobs
Jobs in Cleveland
- Electronic Security System DesignerDLR Group · Atlanta, Georgia
- ICT DesignerDLR Group · Atlanta, Georgia
- K-8th Grade Paraprofessional (Cleveland)Constellation Schools · Cleveland
- Building Substitute Teacher (Cleveland)Constellation Schools · Cleveland
- Primary Care Physician (French Creek Square)One Medical · Cleveland, Ohio
Software Engineer Intern, Baseball SystemsCleveland Guardians - Baseball Operations · Cleveland, Ohio
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.