Posted 3 months ago
NICE Developer
AI Summary
A NICE Developer at Sarian Solutions handles production support and maintenance for NICE v3.1/4.1 systems, manages call and voice recording platforms, and participates in incident/problem resolution.
About this role
NICE Developer
Sarian Solutions Inc.
Trusted Partner for your all IT Needs.
Job Title: NICE Developer
Location: Plano, TX
Duration: Full-Time
Job Description:
·7 + years of relevant IT experience in NICE v3.1/4.1 systems (mandatory)
·Experience with call and voice recordings systems.
·Awareness of maintenance activities/health checks for NICE systems and NICE perform applications.
·Experience of handling various production support roles (technical – L1/L2/L3) and hands-on experience in using at least 2-3 widely used Monitoring / Scheduling tools.
·Experience in incident and problem management and the ability to identify cross functional or technical issues and trouble shooting skills.
·Ability to be flexible enough to work for extended hours and on weekends as needed to handle high priority issues, production recoveries, provide support to development & infrastructure releases.
Additional Information
Looking forward to hear & work with you soon.
Thanks & Regards
Mohammed Riyaz
Sarian Solutions, Inc.
an IT solutions company
Work: 732-790-2266 x 201|Fax: 732-790-0944
E: Riyaz(AT)sariansolutions.com | G: riyaz.ross(AT)gmail.com
W: www.sarianinc.com
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