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Posted 1 month ago

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Norwegian-speaking Customer Support Agent in Athens, Greece

OsloOn-siteFull-time

AI Summary

A Customer Support Expert handles customer inquiries via phone, chat, and email, tracks cases to closure, maintains high satisfaction, and represents a major brand in an international setting.

About this role

We're hiring Customer Support Experts – with an offer for your Relocation to sunny Athens, Greece.

Do you want to take your career international, enjoy life in Greece, and at the same time strengthen your professional path in customer support?

Whether you’re looking forward to sunny weekends, want to expand your language skills, or enhance your CV with global experience, this opportunity offers the ideal mix of lifestyle and professional development.

You will become part of an international team that values quality, collaboration, and personal growth.

What you will do:

  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

What you will bring:

  • Fluency in Norwegian
  • Good communication skills in English
  • Exceptional communication & soft skills, as well as problem-solving skills
  • Good Computer knowledge
  • Resourceful, able to multitask
  • Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Why this role is a great opportunity

This is more than a customer support job.
It’s a chance to live abroad, work with a global travel brand, and develop skills that look fantastic on an international CV.

What’s included:

  • Full relocation support (flight, hotel stay, and housing assistance — all covered)
  • Competitive salary + 2 extra monthly salaries per year
  • Health insurance & various company discounts
  • Full training by certified instructors
  • Career growth opportunities within a global organization
  • Free online Greek language courses
  • Flexibility - as the role is offered on a work-from-home-basis in Greece
  • A diverse, inclusive, Great Place to Work–certified company culture

You’ll be joining a multinational environment where your development actually matters. You’ll learn how to navigate global communication, support people worldwide, and strengthen your experience in one of the world’s most well-known brands

Skills

Case TrackingCRMCustomer SatisfactionCustomer SupportEmail SupportLive ChatMicrosoft OfficePhone Support

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