Operations Manager

Key Responsibilities

• Receive, unpack, and process weekly shipments promptly and accurately, verifying counts against packing slips and purchase orders and flagging discrepancies in a timely manner.
• Prepare and manage RTV (Return to Vendor) shipments – from documentation to packaging to timely dispatch – following Eberjey’s guidelines.
• Keep the stockroom clean, organized, and safe, using storage systems that make product easy to find, count, and restock.
• Track and manage store supplies.
• Partner with the Store Manager and sales team to keep the sales floor consistently stocked, visually merchandised, and reflective of Eberjey’s visual standards.
• Maintain presentation standards throughout back-of-house and customer-facing spaces, so the store always looks polished, on-brand, and guest-ready – stockroom included.
• Communicated proactively with the Store Manager on inventory needs, discrepancies, or operational concerns.

Skills, Knowledge & Expertise

• 1-2 years of experience in a retail stockroom, inventory, or backroom role; specialty or luxury retail experience is a plus.
• Strong organizational skills and close attention to detail especially around inventory accuracy and documentation.
• Blue Cherry and Shopify experience is a plus!
• Ability to lift and carry up to 40 lbs, and to stand, bend, kneel, reach, and climb ladders or step stools for extended periods.
• Ability to multitask and prioritize in a fast-paced retail environment.
• You’re incredibly organized and have a positive can-do attitude.
• Flexible availability, including evenings, weekends, and holidays, based on store business needs.

Benefits

• An inviting, energetic environment that embodies our female-founded, entrepreneurial mentality
• Seasoned industry leadership committed to your professional development in the fashion retail industry
• Competitive pay, generous employee discount, clothing allowance and special perks
• Commission bonus