Posted 14 days ago

Personal Stylist

Newport BeachOn-siteFull-time

AI Summary

A Personal Stylist at Eberjey delivers engaging customer experiences, provides sizing and style guidance, meets sales goals, and builds a loyal customer database in a retail environment.

About this role

Eberjey is looking for a highly motivated & energetic Personal Stylists to join our dynamic retail team. We are seeking positive brand representatives who are committed to offering the highest level of customer service by creating memorable shopping experiences and building solid customer relationships using a natural approach. The Personal Stylists plays an integral role in our customer’s experience. Our brand specialists are extremely knowledgeable about our brand aesthetic, culture, and products. The ideal candidate has prior retail experience and will maximize sales by going above and beyond for customers with a positive attitude and professional demeanor.

Key Responsibilities

Connect with customers in a friendly, approachable manner and deliver an engaging customer experience
Meet monthly personal selling goals and help the store team achieve daily store sales and KPI goals
Grow a loyal customer database by providing a warm and welcoming brand experience, staying up to date with company initiatives and connecting with the local community
Provide customers with sizing/fitting sessions and style guidance in line with our brand aesthetic
Provides customers with the perfect bra fit by asking effective questions and assisting in fitting rooms as needed
Become a product expert by maintaining excellent product knowledge of current and incoming styles
Assist Store Leader with daily store operations as needed and building brand exposure and excitement within the community
Represent the brand positively and contribute to our inclusive culture

Skills, Knowledge & Expertise

Retail experience preferred
Motivated and proactive multi-tasker who is positive, patient and adaptable to customer preferences
Proven customer service and sales skills with a strong track record of building loyal clientele
A passion for customer experience, driving sales, local community and fashion
High attention to detail and eager to learn
Excellent written and verbal communication skills
Ability to work nights, weekends and holidays as needed
Working knowledge of POS systems (KWI back office is a plus!)
Must have basic computer skills, including Microsoft Outlook, Microsoft Excel and the ability to use iPad/laptop, Mobile POS and Internet
Must be able to stand for extended periods of time, carry up to 10 lbs, move freely on a ladder, and have the ability to bend and reach as necessary

Benefits

An inviting, energetic environment that embodies our female-founded, entrepreneurial mentality
Seasoned industry leadership committed to your professional development in the fashion retail industry
Competitive pay, generous employee discount, clothing allowance and special perks
Commission bonus