Operations Officer
AI Summary
An Operations Officer executes and supports day-to-day banking operations including payments processing, transaction posting, reconciliations, reporting, and client servicing support.
About this role
Since its inception in 1997, RF Group has been committed to helping clients create and manage wealth. We are your local private bank connecting Bahamians with the best in local and international investments.
The Operations Officer is responsible for executing and supporting day-to-day banking operations including payments processing, transaction posting, reconciliations, reporting and client servicing support.
Main Duties and Responsibilities:
Transaction Processing and Payments
- Process client and internal transactions
- Perform independent checks on:
- Accuracy of transaction details (amount, beneficiary, value date)
- Completeness of supporting documentation
- Execute verification in the core banking system
Control and Approval Enforcement
- Ensure all transactions comply with:
- Authorized Signatory List (ASL)
- Internal approval thresholds and limits
- Confirm appropriate pre-system approvals are obtained and documented
- Enforce strict adherence to maker / checker / validator controls
- Maintain a strong culture of professional skepticism
Reconciliation Oversight and Break Resolution
- Monitor and support resolution of:
- Reconciliation breaks
- Unposted or mismatched transactions
- Investigating suspense account items
- Ensure timely clearance of exceptions within defined timelines
Risk, Compliance and Audit Readiness
- Maintain complete audit trails:
- Supporting documents attached to the system
- Clear evidence
- Ensure compliance with: of approvals and validation
- Internal policies
- Regulatory expectations
- Support audits and regulatory reviews as required
- Support with regulatory and other reporting requirements
Process Improvement
- Identify opportunities for automation and efficiency improvements.
- Assist in system implementation projects.
- Participate in operational policy updates and procedure documentation
Requirements/Qualifications:
- Bachelor’s Degree in Business Administration, Banking, Accounting, Economics, or related field.
- 3-5 years’ banking operations/administration/reconciliations experience
- Analytical abilities and proficiency in problem-solving.
- Strong attention to detail
- Strong understanding of payment workflows and reconciliation processes
- Excellent administrative skills with strong proficiency in Microsoft Office Suite programs
- Ability to navigate core banking applications and understanding payment rails (BACH) and SWIFT messaging system.
- Knowledge of Olympic application a plus
A competitive compensation package will commensurate with relevant experience and qualification. RF Bank & Trust (Bahamas) Limited appreciates your interest. However, only those applications shortlisted will be contacted. Internal candidates are given preferential consideration for all vacant positions.
Skills
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